A workforce of role-specific agents triages, drafts, and routes every RFI response against one log of record on the shared graph -- so the email-then-re-enter double work disappears and the clock stops measuring days.
Why this works for you
Today an RFI lives in email AND in a tracker, and someone re-keys between them. ConniXT's agent team collapses both into one log: each RFI is work the agent team resolves against the shared graph -- the graph that already holds the spec, the drawings, and the prior answers -- so there is nothing to reconcile.
The cost
Every RFI is entered once in email and again in the tracker, then chased through ball-in-court limbo. That re-key pass and the manual routing are pure admin drag -- work the agent team does once against the graph instead of a coordinator doing it by hand on each response.
RFIs that read like the same question asked five ways force the architect or engineer to re-derive context every time, because no answer is tied to a log the next asker can read. One log of record means the first resolution stands -- the redundant re-asks stop generating redundant re-work.
The platform carries hard turnaround targets as settings -- 7 days standard, 3 for safety-critical, 2 for structural-critical. An RFI that has waited past the warning threshold is surfaced as delay-claim exposure before it ages out, not discovered in a schedule dispute later.
Today vs ConniXT
An RFI arrives by email. A coordinator re-enters it into the tracker, hunts the spec and drawings for context, guesses the ball-in-court, and drafts a reply from scratch. It sits while two surfaces drift out of sync, and nobody can see how long it has been pending until it's a problem.
A role-specific agent works each RFI in three steps -- resolve the question against the project record, draft the response, record the result -- so it comes back with the answer drafted, the ball-in-court routed and the clock visible. Every step is one entry in the agents' work ledger, not an email-then-re-enter round trip.
How ConniXT ends it
The drafting agent reads the turnaround target for ball-in-court routing and composes the response, with a confidence score and the level of autonomy it was allowed. Each agent action is written to the agents' work ledger with that level, its confidence and the lane it was routed into -- so the RFI response is one auditable record, not a reconciliation between two systems.
See the pack →The RFI and submittal lifecycle reads the turnaround targets as inherited settings -- a lower level can only tighten the structural target, never loosen it -- and flags an RFI as delay-claim risk once it passes the warning threshold. The autonomy gate then routes only the consequential calls -- approve and decide -- to a person, while well-precedented answers clear on their own.
See the pack →Who owns this
The PM is the one on the hook for every aging RFI and the re-key pass between email and tracker. The Project Management seat is where the drafting agent's work surfaces -- the response drafted and the ball-in-court routed -- so the PM supervises answers instead of typing them.
See the seat →The architect of record re-derives context on every redundant re-ask. Tying each RFI to one log of record on the shared graph means the first resolution stands and the re-asks stop.
See the seat →As a stakeholder, the architect carries the SLA exposure -- structural-critical RFIs at a 2-day ceiling. The early-warning flag in the RFI lifecycle surfaces the aging RFI as delay-claim risk before it becomes one.
See the role →The GC project manager is on the hook when responses stall and the schedule slips. One resolved log of record per RFI -- with the SLA clock visible -- is what keeps the ball-in-court from becoming a dispute.
See the role →Henry, George, Franklin and the seat agents do the work: resolve the task against the project record, carry out the action and record it in the agents' work ledger, all checked against the autonomy gate, so a consequential RFI call lands only when authority and confidence clear the bar.
See the pack →The full Pain Solution Library -- find the ones that run your day.